Hi All
I am looking for some advice and help in regards to a product recall – Specialized Epic Comp 2010 (26er).
I brought the bike around June 2011 on the cycle to work scheme from my LBS (it was discounted as it was “last years” model). Anyway yesterday I was searching the internet for a replacement seat clamp (bike not to hand) when I found the following to my surprise!
I was never informed of this product recall nor ever contact by my LBS or Specialized.
http://www.bikeradar.com/mtb/news/article/updated-safety-warnings-from-specialized-and-pro-24138/
https://www.cpsc.gov/en/Recalls/2010/Specialized-Bicycle-Components-Recalls-Bicycles-Due-to-Fall-Hazard/
Now, before I contact Specialized did anyone else go through the same process with them and know if it is a simple fix, replacement part or frame replacement OR has anyone reading this been in a similar position in the past (I never have).
To Note – the bike is still under the extended lease of the cycle to work scheme (extended 3yr bit) and will I need to contact them, etc, etc or just resolve via Specialized.
Thanks so much for the help
D