I’ve never been mis sold PPI but i got a phone call many months back from a company who specialise in this sort of thing and they said I could try and claim on a PEP (now ISA) i was sold well over 20 years ago (which i still have). I thought i’d nothing to loose so i said ok.

This morning a letter arrived* from the people i took out the PEP/ISA with informing me that my claim number was incorrect and therefore invalid. They are going to pass this info onto the PPI chaps (who only get money if I get money) to tell them it’s basically a dead end.

Now here’s the funny bit. Although my claim is invalid, the PEP people are offering me money as way of compensating me as they believe my PEP underperformed. Not a huge sum, but enough for a set of Pikes and 10 pairs of High Rollers 😀

I’m i right in thinking there’s something fishy here? Why (if my claim was a dead end) would they offer me money? Is my claim really invalid (the number i provided was the taken from an old yearly statement they sent me).

Should i accept this offer or let the PPI folk carry on (any maybe get less after their cut)?

Anyone had experience of this type of thing?

Any advice appreciated

Thanks

*i’m in work so haven’t read the letter, but my lady gave me the jist.

Sounds like they are buying your claim off you or summit I wouldn’t touch it with a bargepole.

Part of me (and all of her 😀 ) wants to take the offer, but if i accept the backdoor offer from PEP people, what about the Claims Company? They’ve been informed their Letter of Authority was invalid (wrong policy no.) meaning the PEP folk are unable to provide them with further information, but nothing of the offer i’ve been made. Will they find out and want their cut? If that’s the case i would it be better to wait until the Claims guys contact me? I’m not trying to be greedy but i don’t want short changed either. Plus i’ve absolutely no experience with any sort of claim so really no idea if this is the norm.

Don’t deal with the PPI claims guys. They’ve put in an inavlid claim, their mistake. However pursue the claim yourself with the PEP people and don’t accept their first offer, tell them that you are not satifisfied with what they are offering you and you woukd like to contact their ombusdman to pursue if further.