Long story short, after ordering 2 road bikes from planet X, they have despatched them (however still getting emails saying one of the bikes is going to be built next week). Yodel put tracking info on their site, no bikes arrive but they mark them as delivered yesterday. Still no sign of bikes today. Phone Yodel, they don’t know where the bikes are. Phone planet x, they say that the Yodel system says the bikes were booked out of the Yodel warehouse at 7.30 then booked back in half an hour later with a comment saying that they were too heavy for the local courier to deliver. They said they will raise an enquiry with yodel. At the end of the day today, I ring Yodel (at 10p per min) they say they’ve had no enquiry raised. Half an hour of arguing later, yodel still say they have no idea where they are, could we describe the parcels, for all they know they could have been delivered and they would have to ask the driver (who didn’t take them) and this would take 28 hours then we have to ring them back (at 10p per min) to find out what’s happened. Seriously considering cancelling my order, Surely planet x should be trying to sort this out, I’ve already waited in for 2 days and still have no bikes!