Kitchen renovation / payment potential issue I thought I would throw out there for you to advise / flame / abuse me about as you see fit
We're renovating our kitchen and have been in conversations with a local firm about the design. Very happy with service,advice and prices so far - no problems there. Seem to be a reputable company from research we've done. It'll have some bespoke parts (custom painted doors etc), not off the peg. Cost will be in the region of 10k for cabinets / appliances, with another 1500 quid or so to fit.
Here's the source of the problem:
1) They want 25% deposit (of cost of kitchen = 2.5k) up front
2) followed by the remaining 75% (7.5k) immediately BEFORE delivery
3) payment for fitting upon successful completion post snagging work
4) they don't accept credit cards.
I can just about stomach taking the risk with the 2.5k for the deposit, which I think is reasonable given it is bespoke and they may not be able to re sell it.
However, I am not happy with stumping up 100% of the cost of the kitchen materials before I have got it into my house and checked it for contents & quality.
As good as this company appear to be, there is always the outside chance that they go under, cock it up and order the wrong thing etc. If I have paid 100% materials then I have nothing to lever a resolution with.
No credit card = no recourse with that route either.
Am I being picky or not? (missus is keeping tight lipped but I can tell she thinks I am!)
Has anyone had a similar situation - how much were you asked to pay up front before delivery?
Think I will suggest that I could pay up to 50% immediately before delivery then remainder immediately after it is in my house and I have inspected.
Does this seem fair?
One final fly in the ointment - reviews of the firm online suggest they have been going since 1998, but date of incorporation via companies house is 2009. Should I be concerned (about a potential ltd co. phoenixer?). Could have been trading under a different arrangement (sole trader etc) before then I guess.