'sallright, they (royal fail) lost my Reading tickets and owe me the best part of £400!
Sequence of events;
"sorry you were out" card dropped off at about 2:45pm (for a special delivery before 1pm – fail no.1)
It's lost in the system, they can't find it anywhere, phone postie from the sorting office, he remembers droping off the card and taking them back to the post office. So at some point between him doring them off and them supposed to get to the sorting office they've gone walkies.
Gets to wednesday before the festival. I'm slightly angry now. Cant argue with the woman in the sortign office as she's just not interested and gives the customer service phone number.
3 phonecalls, 3 hours cyclign round Reading in the Rain later and the story is……….
They delivered it at 11:35 (3 hours before the "sorry you were out card") and have a signature to prove it. From no one in my house, or the neighbours!
so Mr. S.Roberts, whoever you are, I hope you enjoyed the festival, although I suspect your a figment of RM's imagiation concocted to get you out of the responsibility for £400's worth of tickets.