Flew back to work yesterday, and at the airport was told that my flight was oversold and therefore would have to wait 6 hours for the next one with the same airline, all other flights with other airlines in the meantime were full.
Airline offered me a £9 food and drink voucher for use in the airport, and small amount of compensation for my inconvenience, I have the serial number and information to claim this.
The issue is however, that with work, a colleague of mine can only leave once I arrive, so he ended up missing his flight and had to stay overnight, and then get a new last minute flight in the morning, thus costing me £625 of my own money. I have called air france this morning to explain this issue and they have quickly dismissed all blame explaining that they will pay the agreed standard compensation but any extra expenses are not their responsibility.
Does anybody know where I might stand on this?