@mrflaky
don’t want this to turn into a debate about the merits of PI or otherwise but…
Ts & Cs are essential and we always recommend any business large or small have them. BUT all the Ts & Cs in the world won’t, and can’t, stop a client suing you or your business if they’ve suffered a loss and they deem it’s your fault.
regardless of whether it actually is your fault or not, you need to defend yourself. that means solicitors fees, time away from your business and potentially the cost of compensation if courts find you liable. PI insurance picks up the tab for all these costs and fights your corner too.
premiums now are so low, it’ll cost you far more to ask that same lawyer for a few hours help than it would be just to but a policy…