- This topic has 93 replies, 41 voices, and was last updated 10 years ago by chewkw.
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OT: Apple Mac user – BSOD often?
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zokesFree Member
Put it this way I use my computer for:
1. Surfing the net.
2. Watch Yutube movies.
3. Microsoft Office.
4. Solitaire game. (wish I have PacMan)
5. Check email.That’s it … nothing else.
Just buy a new, cheap, generic computer in that case. Choice of manufacturer or OS will make no difference for any of that
chewkwFree Memberzokes – Member
Just buy a new, cheap, generic computer in that case. Choice of manufacturer or OS will make no difference for any of that£350 laptop? But I still need anti-malware etc …
Am thinking of Apple simply to avoid having to install anti-malware etc as I fear that they might have conflict with each other.
If I can fix my system properly it will be a superdoper pc but by the looks of things I am way behind creating a super pooter. 😕
molgrips – Member
You could get a tablet…?
I need to use Microsoft Office often for my work so tablet might not be a good idea. However, I will get one later on just to surf net …
mikewsmithFree MemberYep agree with Zokes, Win7 has been the most stable OS I have used, on par with Ubuntu in various releases. I can’t remember when it last crashed. Sounds like you have some problem hardware in there.
Desktops start at £230
http://outlet.euro.dell.com/Online/SecondaryInventorySearch.aspx?c=uk&l=en&s=dfh&cs=ukdfh1&puid=535fce37chewkwFree Membermikewsmith – Member
Yep agree with Zokes, Win7 has been the most stable OS I have used, on par with Ubuntu in various releases. I can’t remember when it last crashed. Sounds like you have some problem hardware in there.
Desktops start at £230
Dell … my old Dell Laptop with Win Xp did not crash more than 5 times in 8 years. But I had to change the HD in the 6th year. I will keep Dell as an option.
zokesFree MemberBut I still need anti-malware etc …
MBAM is free, as is MSE
as I fear that they might have conflict with each other.
Assuming all else is well (drivers etc), they won’t. They both play nicely on my creaking x64 Vista box, and that’s allegedly the worst OS MS made since Millennium!
chewkwFree Memberzokes – Member
MBAM is free, as is MSE
Yes, my friend’s Vista has both and they play nicely where as mine is Win 7 64bits … they hate each other.
LazgoatFree MemberHave you ruled out a hardware fault? It’s been very hot recently, a poorly cooled machine will likely overheat and could BSOD. Check all fans are spinning up and working fine.
I’ve got both Macs and a Win7 machine, both solid and sound for the last few years in terms of BSOD and Kernel panics.
A faulty memory module could cause intermittent BSOD and is really quick to fix, but frustrating as you’ll mess around with software for weeks first.
zokesFree MemberWin 7 64bits … they hate each other.
Well, they don’t on the copy of W7 x64 I have running on my mac
chewkwFree MemberLazgoat – Member
Have you ruled out a hardware fault? It’s been very hot recently, a poorly cooled machine will likely overheat and could BSOD. Check all fans are spinning up and working fine.
Hardware seem fine with temp not exceeding 50C at anytime. Normal is 33-38C. Yes, all fan working and Corsair h50 watercool is fine too.
A faulty memory module could cause intermittent BSOD and is really quick to fix, but frustrating as you’ll mess around with software for weeks first.
No problem with memory module too. 🙁
zokes – Member
Well, they don’t on the copy of W7 x64 I have running on my mac
Yes, looks like I am the only one getting problem … 😕
Let’s if the virtual memory adjustment cures it … arrghhh … 😐
retro83Free MemberIt does sound like a hardware fault.
What does the BSOD say specifically? (The codes sometimes help track down the cause…) My guess would be a hardware fault, e.g. memory, overheating graphics card, duff power supply etc or buggy driver.
As for Macs never ‘bluescreening’, it is cowpoo. You can also get the ‘spinning rainbow of shite’ where the cursor spins forever and you can’t click anything. If you have never seen those occur, you either are lucky, or just don’t use the computer that much.
If you don’t believe me, search for ‘panic’ on any Mac discussion site:
linkThat’s not to say Macs are bad, they’re not, but equally they’re not some marvellous wonderful world where everything ‘just works’.
iamtheresurrectionFull MemberI’d consider replacing your RAM before you bin it. I’m no expert but a crash that regular sounds very much like a faulty RAM module (or a chipset failure on the motherboard).
Given how easily and cheaply you could bash some fresh RAM in though, I’d try that first.
W7 for 50 hours a week running all sorts here for four years on this box, never had a BSOD yet…
retro83Free Memberiamtheresurrection – Member
I’d consider replacing your RAM before you bin it. I’m no expert but a crash that regular sounds very much like a faulty RAM module (or a chipset failure on the motherboard).Given how easily and cheaply you could bash some fresh RAM in though, I’d try that first.
W7 for 50 hours a week running all sorts here for four years on this box, never had a BSOD yet…
Just download and burn memtest86+ and leave it running over night.
samuriFree MemberI’m a very big fan of W7, great OS but IME it’s the third party drivers tyhat cause issues. I installed a piece of software that allowed me to print to a network shared printer which made it BSOD once a day, no obvious solution other than uninstalling and connecting the printer directly to the PC which made me a bit sad, I wanted the printer shared to everyone.
Anyway, MBP, not had a kernel panic in over a year although if I put it to sleep while it’s playing a video from netflix or lovefilm it struggles to wake back up again. Quite often it’ll eventually shut itself down. Pausing the film first seems to fix that issue.
iamtheresurrectionFull MemberJust download and burn memtest86+ and leave it running over night.
Even cheaper 😉
CougarFull MemberChewkw, I’ve received your md. I’ll take it to bits at work later and see what I can find.
Corsair h50 watercool is fine too.
You’re watercooling? So presumably you’re overclocking? Have you tried not doing that?
CougarFull MemberOk, I’ve analysed the dump.
The faulting process (in this case) is the Malwarebytes service, and the error is a memory management issue.
Has it crashed since you reset the virtual memory setting? Because that could absolutely cause this issue, so you may have already fixed it.
Failing that, if MBAM is failing with a memory issue, logically either MBAM is faulty or your RAM is. It would be interesting to compare other dumps to see if it’s always MBAM which falls over; could just be that it happened to be the process unfortunate enough to break the camel’s back this time.
I’d run memtest+ as others have suggested to try and isolate / rule out down a faulty DIMM. Probably worth disabling the ‘pro’ realtime scan features of MBAM too, or even uninstalling it completely.
chewkwFree MemberCougar – Moderator
Ok, I’ve analysed the dump.
The faulting process (in this case) is the Malwarebytes service, and the error is a memory management issue.
Has it crashed since you reset the virtual memory setting? Because that could absolutely cause this issue, so you may have already fixed it.
Hi Cougar,
Thank you for your help. Highly appreciated.
No, no overclocking at all. Standard. I bought Corsair H50 thinking to learn to overclock my system but that was prevented due to BSOD.
So far so good after I have set the virtual memory to “System Manage” for all partition. That should be more than enough.
Failing that, if MBAM is failing with a memory issue, logically either MBAM is faulty or your RAM is. It would be interesting to compare other dumps to see if it’s always MBAM which falls over; could just be that it happened to be the process unfortunate enough to break the camel’s back this time.
Yes, it either MBAM or MSE when it fails every time or most of the time. At the moment I have MBAM on Real-time(trial) and MSE on Real-time. I have paid license for MBAM too so if it works, after adjusting virtual memory, then I will use my paid version again.
MBAM(Trial with Real-time) and MSE(Real-time) are both playing nicely at the moment.
I’d run memtest+ as others have suggested to try and isolate / rule out down a faulty DIMM. Probably worth disabling the ‘pro’ realtime scan features of MBAM too, or even uninstalling it completely.
Yes, will try memtest+ this evening.
I want to keep MBAM if I can with realtime since I paid for it and the internet is full of nasties …
🙂
p8ddyFree Memberchewkw…
It might be the disk controller on your ASUS motherboard that’s the issue. ASUS were using a recently retired SATA controller that’s notorious for causing issues. I’ve had long standing issues with my ASUS mobo’d i7 system. THe only way I’ve been able to resolve is is move all devices off the onboard SATA 6gb/raid controller.
I’ve been a mac and PC user for many many years, but I’m now switching solely to OSX. The reason? Too many drivers required for Windows. When they work it’s great, and MS had a great idea in trying to move from kernel mode drivers, but third party drivers (and frequently ones from ATI) can be awful.
Moving to mac means you’ll get less say ultimately in the hardware you get, but it’ll be good quality and the limited driver set means you’ll have far less device i/o issues.
In all my time owning macs, I’ve had one kernel panic, and that was on my old ‘Leaf Blower’ g4 (about 8 years ago, maybe longer). I’ve had several Macs since and no kernel panics FFIW.
chewkwFree Memberp8ddy – Member
chewkw…
It might be the disk controller on your ASUS motherboard that’s the issue. ASUS were using a recently retired SATA controller that’s notorious for causing issues. I’ve had long standing issues with my ASUS mobo’d i7 system. THe only way I’ve been able to resolve is is move all devices off the onboard SATA 6gb/raid controller.
I am not setting it up as RAID system but checking the’Event Viewer’ I do have a “The driver detected a controller error on \Device\Harddisk2\DR2” I think I am not using the raid controller … can’t remember now. (p/s: I think one of them is plug into the Raid Controller … argghhh)
I’ve been a mac and PC user for many many years, but I’m now switching solely to OSX. The reason? Too many drivers required for Windows. When they work it’s great, and MS had a great idea in trying to move from kernel mode drivers, but third party drivers (and frequently ones from ATI) can be awful.
Yes, that’s what I am thinking … drivers etc don’t really want to play nicely with each other at times.
Moving to mac means you’ll get less say ultimately in the hardware you get, but it’ll be good quality and the limited driver set means you’ll have far less device i/o issues.
I am not that bothered at the moment so long as it works …. anything that works is better than my BSOD put it this way.
In all my time owning macs, I’ve had one kernel panic, and that was on my old ‘Leaf Blower’ g4 (about 8 years ago, maybe longer). I’ve had several Macs since and no kernel panics FFIW.
Glad to hear that as I am really thinking about having one as a backup. This year I had so many panic attacks (real not Mac related) because my pooter kept giving me BSOD during the work deadline … arrghhh …
gofasterstripesFree MemberMemtest will run from USB.
I think it comes as Standard on Ubuntu, D/L it, grab Unetbootin – use UNB to make a bootable USB from your ISO, boot from that and select memtest.
LET IT RUN OVERNIGHT….
Has anyone suggested resetting the RAM timings? If memtest fails and KEEPS failing no-matter what you do with the RAM position etc, try Load Optimised Defaults etc in BIOS in case your RAM timings are wrong.
Check back if you are going to do that.
chewkwFree Membergofasterstripes – Member
Memtest will run from USB.
Will do that tomorrow.
Good news is that in the Event Viewer I only have 1 error now rather double digits … not less than say 25 on a normal day when boot up.
The error is as below:
———————————————
System
– Provider
[ Name] Microsoft-Windows-Kernel-EventTracing
[ Guid] {B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}
EventID 3
Version 0
Level 2
Task 2
Opcode 14
Keywords 0x8000000000000010
– TimeCreated
[ SystemTime] 2013-08-06T19:58:04.666805600Z
EventRecordID 298
Correlation
– Execution
[ ProcessID] 4
[ ThreadID] 168
Channel Microsoft-Windows-Kernel-EventTracing/Admin
Computer … me …
– Security
[ UserID] XXX
– EventData
SessionName Microsoft Security Client OOBE
FileName C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl
ErrorCode 3221225485
LoggingMode 5
———————————————-Any idea how to deal with the above error …? The last one to deal.
🙂
jambalayaFree Member7 years of mac usage and never had a BSOD, that is by definition a Windows feature. I have had the occasional application crash but never the machine.
chewkwFree MemberLooks like Mac is winning hand down when it comes to BSOD … 😯
I guess I have to make a choice of not putting all eggs in one basket by having two different types of computer … OS & OSX …
benjiFree MemberNever had one, been over 6 years on my iMac now and it’s still as good as the day I bought it.
retro83Free Memberjambalaya – Member
7 years of mac usage and never had a BSOD, that is by definition a Windows feature. I have had the occasional application crash but never the machine.No, it’s just a Windows term for a kernel panic, which you will find on every OS kernel, OSX/Darwin, Linux, *BSD, HURD, NT, QNX, AmigaOS etc.
jambalayaFree Member@retro, it was posted a little tongue in cheek. All I can say in 25 years of dos/windows machines I had more crashes in a month than in the last 7 years of macs
CougarFull MemberFileName C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl
[list][*]Disable the Microsoft Anti-Malware Service in Services, then reboot.[/*]
[*]Delete this file and reboot; MSE will recreate it.[/*]
[*]Re-enable the service and set it to Auto.[/*]
[/list]
Seems odd that MSE and MBAM are both having problems. I might be inclined to run an online AV scan just to get a second – er, third – opinion on whether you’ve got some sort of infection.Windows Updates all up to date yeah?
EDIT – ooh, I got lists to work.
retro83Free Memberjambalaya – Member
@retro, it was posted a little tongue in cheek. All I can say in 25 years of dos/windows machines I had more crashes in a month than in the last 7 years of macsOkay, but just because you’ve been lucky enough to avoid them doesn’t mean they don’t happen. I refer you to my earlier link:
Also you need to bear in mind that you are lumping old Windows/DOS releases in there too. Try running classic Mac OS for a while, see how stable you think Macs are then 😆 You need to be looking at 7 and 8. To be honest, for a 12+ year old OS, XP isn’t doing too badly either. Compare to 10.1 for instance 😆 Failing to resume from sleep, kernel panics, spinning rainbow bawbag of doom will become familiar pretty quickly. Same as windows really, some good releases, some lemons, some showstopping bugs, etc.
I’d personally say software wise, they are slightly more reliable, partly due to the limited range of hardware it needs to support but anyway it’s not as huge a difference as some make out. Though of course, you can fix any OSX issue by repairing permissions 😆
chewkwFree MemberCougar – Moderator
FileName C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl
Disable the Microsoft Anti-Malware Service in Services, then reboot.
Delete this file and reboot; MSE will recreate it.
Re-enable the service and set it to Auto.I will do this later on but so far everything is working fine. The Microsoft support says let it be. i.e. nothing to worry about. 😯
Seems odd that MSE and MBAM are both having problems. I might be inclined to run an online AV scan just to get a second – er, third – opinion on whether you’ve got some sort of infection.
Windows Updates all up to date yeah?
EDIT – ooh, I got lists to work.
Yes, seems odd but then it’s only 1 error now rather than gazillion I normally get when booting-up.
I am sure there is no malware as I have scanned with MBAM, MSE, Microsoft Safety Scanner, Microsoft Windows Malicious Software Removal Tool and MBAM Anti-rootkit. All clean.
Yes, Windows updates all up-to-date.
🙂
superfliFree Memberchewkw, I would check your memory is on the qualified vendor list (QVL) for your motherboard. When I built my current PC, I suffered from regular BSODs and realised my mem wasnt on the list for my model. Changed it and havent had a BSOD since (2years, on 24×7)
Example for my Asus board: http://support.asus.com/QVL.aspx?SLanguage=en&p=1&m=M4A785TD-V%20EVO&hashedid=fcsXWSxnhzZE9rnR
Managed to sell my old mem to a mate, who its fine with.
chewkwFree Membersuperfli – Member
chewkw, I would check your memory is on the qualified vendor list (QVL) for your motherboard. When I built my current PC, I suffered from regular BSODs and realised my mem wasnt on the list for my model. Changed it and havent had a BSOD since (2years, on 24×7)
Yes, before I bought the MOBO I check for compatibility.
Mine is Corsair CMX … which is on the list.As I am typing this my system hang … 😡
I thought I have solved the problem but looks like I have not.
😯
p/s: the system hang is caused by MBAM just now so I had to reboot … arrghhh …
MrsToastFree MemberMy iMac used to hang constantly. Apparently they shipped that particular iteration with a shonky OS that was completely incompatible with all the printer and scanner drivers of the time, and it had to be extensively tweaked through the extensions manager to make it even remotely usable. Made it more stable, but still a bit ropey. I’ve genuinely had more crashes and hangs on that one iMac than on all the PCs I’ve used ever since combined. :/
gofasterstripesFree MemberNo it’s not, the guts of the Classic OS were about 20 years old and crashed if you looked at it funny.
MrsToastFree MemberIt was OS 8.6, on the 2nd gen iMac (about ’99, I think?). Worst thing was it was the super posh top version, with a DVD drive and everything! Absolute pig of a machine.
CougarFull Memberp/s: the system hang is caused by MBAM just now so I had to reboot … arrghhh …
I’d uninstall it, even if it’s just temporarily as a troubleshooting step, see if that cures your problem. Then, go back to MBAM for support on the software you’ve paid for, or pursue a refund.
You said you’d run scans, but that might be for naught if your AV is SNAFUed by an infection. That’s why I suggested an online scanner.
gofasterstripesFree MemberSorry to hear that Mrs Toast, must have been very disappointing.
I still have one of those, running 10.2.
S_______L_______O_______W________L________Y
down in Cornwall.
TBH it fits right in. Kernow bys vyken!
MrsToastFree MemberSorry to hear that Mrs Toast, must have been very disappointing.
It haunts my dreams.
Although to be fair, it probably would have been fine if I didn’t want to use a graphics tablet, printer, scanner or zip drive…
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