I ordered a camelbak from Evans and they sent me a tyre (a wire bead maxxis hookworm, in a massive flat box). So I sent it back to be exchanged for the camelbak and they duly sent me the same tyre back again. Cheers!
Ordered a 4×12 trace elliot speaker cab from a guitar shop in london. They sent me the wrong one. So I called and arranged a replacement. They sent me another one, which turned out to be a different, wrong one. But didn’t uplift the previous one. So when I phoned up to complain and they finally sent me the right one, it was kind of a bummer that they sent 2, which my mum signed for, and still didn’t uplift the first 2. For about a month the flat was completely full of monolithic cardboard boxes, I didn’t even have room to unpackage and set up the one I wanted to keep.
About 5 years later I was in London and popped into the shop and discovered they still had one of those returned cabs, sat up the back, buried in other kit. I mentioned it to the manager and he almost died laughing, he’d had to sort it out and arrange all the returns and because they were clearance stock they couldn’t return them to Trace, so they ended up stuck with a shop full of unsellable halfstacks. Cool but weird to meet the feller so long after and share both sides of the story