Let me set the scene. Let’s say a well-known internet retails sent you 2 of an item and when you only ordered (and having checked your bank account only paid for) 1. You have informed this retailer of their mistake via e-mail and have also tried their phone line but got no answer. Let’s say this item was delivered in a large cardboard box and the only place you can store it is in your garage that is prone to damp and, in heavy rain the floor does tend to get a little wet. The box is far too big to just put in a bin bag and I have no easy means of elevating it. This all leads me to 2 questions:
1. How long is reasonable to give the retailer to respond and (I assume) pick said item up? I don’t really want the extra item and I don’t really have room to store it so would like it gone ASAP.
2. What happens if it rains and said item does get wet, damaging the box and potentially putting the item into the territory of soiled/damaged goods? Would I be liable as it is with me or would they be liable as it shouldn’t have been delivered to me anyway?
Thanks in advance for your help.