Last month I ordered a game from hmv.com
The day before they went into liquidation, I got an email from them to say the item had been despatched - it actually says your order's in the post - but as yet it hasn't arrived. We didn't get any mail during the snow but deliveries have been fine this week.
I realise on-line credit card purchases are protected but the item was less than £100 and predictably hmv's administrators Deloitte seem to have more important things to do than investigate a missing game.
Are there any other options or do I just write it off?