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  • New laptop screen with an unusual fault.
  • gobuchul
    Free Member

    Just fitted a replacement screen to my Lenovo x230 laptop and it has a fault I have never heard of before.

    It seems to have a part number printed on it that is only visible once the screen is working.

    I have tried cleaning it off but with no effect.

    You can actually feel it when you run your finger over it.

    Any suggestions about removing it? I would like to avoid having to return it, so if it can be fixed I would prefer that.

    craigxxl
    Free Member

    was it a thin peel off film that you’ve missed

    Cougar
    Full Member

    Gosh, that’s different.

    Contact the supplier and see what they suggest. If you attempt an unsuccessful DIY repair / clean and are unsuccessful they might well refuse to replace it because you’ve damaged it.

    Cougar
    Full Member

    was it a thin peel off film that you’ve missed

    Ah yes, good point. Every screen I’ve ever fitted came with a screen protector over the front that you’re supposed to remove, though they’ve been loosely attached by masking tape rather than a peel-off type. However, I see no reason why that might not be the case.

    gobuchul
    Free Member

    Never thought it might be a screen protector.

    I’ll open it up and check.

    gobuchul
    Free Member

    craig and cougar – many thanks gents. It was a screen protector.

    Normal service resumed!

    The other screens I have replaced had protectors with the masking tape.

    Still feel a bit of an idiot. Especially as I have sent an email and photos to the supplier! 😳

    Bregante
    Full Member

    😀

    Cougar
    Full Member

    On the bright side, your email will probably be forwarded to everyone in tech support.

Viewing 8 posts - 1 through 8 (of 8 total)

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