I bought a Motorola Defy on line from a large looking electronics shop the other day and it arrived this afternoon.
made up although I was a bit surprised to see the battery not in a bag but there isn't a mark on the phone.
I popped my sim in etc and started setting the thing up.
The first problem I encountered was there appeared to be someone elses email address in the device already and no matter where I went in the phone this email address was logged to most applications.
OK the phone is fine, works ace and I really like it so to save the hassle of sending it back, waiting a week for a refund then buying another I decided to erase the email address and just keep it only I can't get the phone to factory reset. 2 methods and they both won't work. via settings, privacy, restore... and by holding various buttons down and then tap the right lower part of the screen. No effect what so ever.
Firstly any advice of resetting it really, just to avoid postage, insurance, worry in case it never arrived and so on and then the potential of being messed about.
paid by paypal BTW.

