Just trying to sell a fridge freezer - a couple of days after listing it, the highest bidder got in touch and said that model has been subject to a recall, were you aware and has it been recalled? A fair question - I said, we checked with the manufacturer and they said this fridge is unaffected, you can check yourself (and provided complete, step by step instructions, the serial number is in the pictures) and they will tell you that this model is unaffected, I can even forward you the mail they send as confirmation if you like? They then reply to say, quote -
above is a LINK to the beko sits i have just looked at.
your serial number and model number are included in these two lists.
Just so you know, thats not a "mail".
Now, before you even click on that link, you can see that it's not the Beko website. Furthermore, if you DO click on the link, you'll see that it lists model numbers but not serial numbers - even furthermore, it says that if your model is listed, you can check the serial number on the Beko site "by clicking this link" which takes you to the exact website I told them to use in the first place, where they can enter the serial number and it will say "this model is not affected". That was all on Friday - yesterday morning, having heard nothing more, I sent them the following message -
Have you followed the advice on that link you sent me yet? Just interested to know if it tells you anything different to what it told me.
This morning, I get a message saying they've cancelled thier bid with the reason given being "buyer has changed the description". I'm guessing I can't compel them to buy it, and really, if they have just changed their minds or whatever, then that's kind of fair enough. But I'll be really annoyed if they think that I've been anything other than completely honest, on the basis that they've gone by some stupid 3rd party website rather than checking with the manufacturer (and not even fully done what the 3rd party site says - "if your model is listed, check with the manufacturer", not "if your model is listed, the fridge has been recalled").
Anyway, thank you for reading - I feel better for getting that off my mind.