My LBS (well it's the nearest one to me) 'lost' my sons bike! Took it in, had some work done, got a cll to say it was ready. Spoke to same bloke (there is only 2 of them) when dropping bike off and when receiving call to say bike ready. Went to collect only to be told...."er, we haven't got it....someone picked it up yesterday....". "Intriguing" was my reply. Turned out when he looked for the 24" wheeled silver bike, he couldn't see it and was actually looking for a 26" wheeled grey bike that he had given back to it's rightful owner the previous day......not been back funnily enough!
My LBS, just decided to stop using them...
My LBS is great. They stock practically everything, are cheaper than most of the online big boys (and price match if they're not). They often give me discount (sometimes staff discount if I buy the right item) and on occasion I come away with a freebee or two. I can't complain at all.
Luckily my LBS is really good and the guy who runs it look at me like an errant child as I get through the door and says "what've you broken now?"
Binners - not Ride On by any chance?
Always feel a bit left out with talk of LBS. If I take 'L' to stand for 'Local' then my LBS is Evans at Manchester Velodrome.
On the upside they've always been good with me, always have what I'm after and I don't feel bad asking them to price match.
Always go when it's quieter too, so don't have to wade through crowds of kids/families/shop bores/people in general.
My LBSes (LBI?) are lovely. Hello Bikeshak and NWMTB. They've put up with all sorts of warranty based nonsense as like one of the other posters I am also heavy, clumsy AND cackahnded. It seems aluminium is surprisingly brittle in the wrong hands. As a consequence I am no longer allowed to use 'can you just,' as an expression and they've not yet learnt to lock the doors/ pretend to be out. Marvellous.
My former LBS had no rim tape in. They suggested handlebar tape instead.
My new LBS moved from round the corner to an out of town site. That combined with daft opening times, means realistically you need to drive there after work if you need to pick anything up.
I now get everything online, and collect from the post office 5mins walk from the office.
I have a REAL thing about Royles in Wilmslow. They've annoyed me soooo many times in the past, I'd rather miss out on a ride than go in for a small part. Stopped using them 3 years ago or more.
It's a bikeshop for MAMILs, who've had a mid life crisis and want a full carbon road bike. It's everything a bike shop shouldn't be IMO.
I use Bad Ass bikes for scary stuff like bike builds and brake servicing because they know their stuff and the credit card statement just says "BAD ASS" which confuses Mrs BristolPablo. I try to use BW Cycling and Strada for the other stuff.
Most of the Bristol shops are ok, though it seems to go through stages and three or four years ago, they were pretty much all utterly useless because people had loads of money to throw at toys and the shop staff couldnt give a rats ass about customer service. Possibly now they are all trying a bit harder?....
I havent tried Psyclewerx but only heard good things so if Bad Ass are busy or getting there is a pain one day i'll give them a try, I love the randomness of Bristol bike workshop, "Bike" opposite habitat goes through phases of being useful and then aloof in equal measures but is ok at the moment, even Evans is pretty good and so long as i avoid the egos at Mud Dock then I'm happy...
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