Been with BT for many years and have their fastest unlimited fibre. No real problems over that time although we have negotiated discounts by threatening to leave every other year or so.
The latest ‘offer’ pushed it too far however, as they tried (again) to force a new broadband contract to avoid paying for BT sport.
We don’t want BT sport but it keeps getting added as a freebie then used as an excuse to renew contracts.
Told them to go away this time and got a deal with Sky as part of a Q package that lowers the overall costs significantly.
BT didn’t like it and tried to keep us by offering a manager only discount (yawn) of 50% off broadband, whilst also saying that Sky uses the BT service for its broadband and would be compromised if we then went to Sky to use it.
Sort of true but it’s BT and Sky that use Open Reach as a provider. Although it is a BT company.
All in all a big their crap, we’re the best type statement so we decided to leave BT for at least a year and see what they come back with next time.
Plusnet are owned by BT as said and I’ve read that they cap upload speeds to 2mbps. If so, I’d be warey of advising anybody to use them as upload speed is as important, if not more so, as download.