Re: the HiLo. I’ve got one (also on a black Soul as it happens), it took a while to get it set up right but it’s great now. Not quite as good as a Reverb, true, but much, much better than nothing. Been running mine without problems for over nine months, and the Soul is my main bike so it’s seen a fair quantity of of mud and miles.
Top tips: make sure that it has 25psi in it, and when you pump it up make sure that you’re holding the lever/remote open or it won’t pressurise properly; bin the supplied cable and swap it for something decent, makes a huge difference; get some of that silicone fork lube stuff and spray it on the upper post a few times, that’ll get it sliding nicely after a few rides and stop any irritating squeaking.