Ahh FFS in original post, it was the non-drive side that had come loose. Just got back from work and was hypo and trying to write a post. Looking back, it wasn’t the most perfect of paragraphs!
yeah it wasnt the clearest 😀
By spacer do you mean the plastic thin in the clamp bit of the non-drive arm? This is a little plastic thing with a pin to locate into the hole on the splined area of the axle to stop the cranks sliding off (needs to be flicked up to remove arm and has one complete hole around one bolt and one open edged hole around the other clamp bolt to allow it to flick up).
You should push the arm on, click down this spacer, tighten the plastic pre-load cap gently and then tighten the arm clamp bolts. You don’t want to overtighten the arm clamp bolts as that will just distort the arm on the splines and it will never clamp right again. The arm should not clamp down on the black plastic bit in the clamp, if you are tightening it that much you have gone too far.