ordered a new saddle yesterday afternoon, it's arrived on first post today.

Splendid!

Used them alot and always been pleased with their service (nope don't work for them)

Shouldn't you be equally as impressed with the delivery service as well?

Boo!
Ordered a chain from the yesterday morning and it hasn't arrived. 😥

yes Peter I should.

Bravo Pat.

they are fine as long as the product doesn't go wrong, or you have to go into the shop which is hardly ever open 🙄

now now neil….. 😉

Merlin Rock!

I walked into my LBS to buy some energy Gels paid and walked out with them the same day! GASP!

I <3 Merlin.

I'd be more impressed if you'd managed that without actually leaving the house.

xc-steve – Member

I walked into my LBS to buy some energy Gels paid and walked out with them the same day! GASP!

i sat here with a cup of tea, a galaxy and didn't have to leave work.

I do need to go to my LBS tomorrow though.

@Pook ah ha but did you have to get up to answer the door?

neil853 – Member
they are fine as long as the product doesn't go wrong, or you have to go into the shop which is hardly ever open

Do they make the product or just sell it?

Opening Times
Monday – 9-30am to 8pm (late night opening)
Tuesday – 9-30am to 5-30pm 😉
Wednesday – 9-30am to 5-30pm
Thursday – 9-30am to 8pm (late night opening)
Friday – 9-30am to 5-30pm
Saturdays – We are only open the first Saturday in every month from 10am to 4pm.

OK so not Tesco but hardly bad is it?

I dont work for them either but they are my LBS.

No Steve, my PA brought it to me.

😀

They're wheel builds are very good.
Always had positive dealings with them.
Wish they were local to me.

How can a bike shop not open weekends!? When I worked in a shop I reckon we had about 80% of customers at the weekend, I'm shocked so many of them still close Sundays.

Always found them ace, always open when I went, but I did go during the day, rather than say at midnight. I have won things from their ebay store and gone to the shop to collect them, I didn't like what I won so they swapped it there and then. Ordered some shorts from them online and they were posted from the shop the same day.

They are fab.

Vote for them in the Singletrack reader awards.

They are cheap, but have a distressing tendency to supply oem/dodgy goods that they have advertised as the real thing. Bad merlin!

dodgy goods

❓

I expect to get OEM with Merlin and if it comes as after-market then great. I don't really care if I get the box/docs or not as long as the warranty is fine.

or you have to go into the shop which is hardly ever open

My local bike shop also and they are open late nights on both Monday and Thursday so probably the easiest bike shop to get to for me.

Who wants to waste a weekend in a bike shop when you could be riding? Get what you need on Monday, sort bike out mid week and also have the option to get anything extra you didn't think about on Thursday, ready to ride/race Saturday and Sunday. Perfect opening times.

pypdjl – Member
They are cheap, but have a distressing tendency to supply oem/dodgy goods that they have advertised as the real thing. Bad merlin

If they read this how exactly will you defend that claim?
Could you elaborate by which I mean carrying on digging?

njee20 : "I'm shocked so many of them still close Sundays."
do you want to guess how many customers I had last sunday? None. The week before that admittedly I did take nearly twenty quid.

Come on, you could at least have left a little time for me to guess

I would have said 1 though…

do you want to guess how many customers I had last sunday? None

Fair enough. We've had some of our busiest days on a Sunday!

open sundays? not on your life. sundays is for riding!

nothing should be open on a sunday, close everything!!

"How can a bike shop not open weekends!?"
They aren't really a bike shop though are they, its more of a shop front to a mailorder warehouse?

"dodgy goods
..
I expect to get OEM with Merlin"

I thought they explained this ages ago, that they buy in the sort of bulk that bike manufacturers do and so a lot of stuff isn't individually boxed etc
The descriptions seem to match the products IME re: OEM versions

"nothing should be open on a sunday, close everything!! "
Are you including churches? ..

If they read this how exactly will you defend that claim?

I don't know, how do you suggest I defend it?

I don't have a problem with OEM stuff in general, where it is the same stuff just sans packaging, but where the OEM item is significantly downgraded in spec compared to the real item it needs to be mentioned, ie the 2 pairs of rusting "stainless steel" S8 headset bearings I have…

every LBS in sheffield are either useless or shut. I'd love to live near merlin, then i wouldn't have to worry about CRC kit being lost in the post.