Viewing 30 posts - 1 through 30 (of 30 total)
  • IT help please
  • TandemJeremy
    Free Member

    One of my computers is playing up

    Resoanbly new machine running windows 7 64 bit. Firefox as a browser

    Nothing will type on it – open a browser of a word doc and trying to type doesn’t work – nothing happens apart from it has hidden windows and frozen a couple of times.

    MSE updated and run, adaware, spybot. spybot found a few things which were removed.

    any clues?

    Stoner
    Free Member

    can you isolate it as a hardware or software fault?

    Drac
    Full Member

    Sounding like a hardware issue, do you have a spare keyboard or can you plug the one on the faulty machine into another machine?

    Cougar
    Full Member

    Desktop or laptop?

    Does the caps lock light come on when you press the button?

    Does the keyboard work during POST / BIOS?

    TandemJeremy
    Free Member

    I would do that how? swap keyboards?

    Its running ad aware right now, teh window has turned into just an outline / ghost. Mouse pointer moves but clicking on things does not work so I don’t thik its the keyboard at fault

    Pyro
    Full Member

    Turn it off, wait 30 seconds, turn it back on again? 😉

    Well, it’s what our IT lot would tell you to do…

    TandemJeremy
    Free Member

    desktop

    caps lock light comes on

    Does the keyboard work during POST / BIOS?

    You mean while its booting press f1 or f12? I’ll try that in a min

    clubber
    Free Member

    right click at the bottom of the screen – task manager – processes – see what’s taking up the CPU/memory.

    atlaz
    Free Member

    Tried popping the windows disk in and doing a repair or rolling back to a snapshot (or whatever windows calls it) when it worked?

    TandemJeremy
    Free Member

    control alt delete does not open anything

    f12 did work during boot up

    TandemJeremy
    Free Member

    clubber – Member

    right click at the bottom of the screen – task manager – processes – see what’s taking up the CPU/memory.

    Ah – that worked. I’ll have a look

    Some funny looking things in task manager but nothing is taking up huge amounts of cpu or memory.

    Cougar
    Full Member

    Tried popping the windows disk in and doing a repair or rolling back to a snapshot (or whatever windows calls it) when it worked?

    That’s probably your best bet. It’s starting to sound less like a keyboard problem.

    I’d be tempted to run memtest off a Live CD first, though.

    TandemJeremy
    Free Member

    don’t have a windows disc. Have an acer recovery disc or something IIRC

    TandemJeremy
    Free Member

    Doh!

    found the issue -stuck down windows key on the keyboard.

    TandemJeremy
    Free Member

    yup. working fine now.

    you are all allowed to call me dim or dufus foar the rest of the day

    ta for your help

    Cougar
    Full Member

    Oink.

    Drac
    Full Member

    found the issue -stuck down windows key on the keyboard.

    You need Jizz be gone.

    clubber
    Free Member

    LOL

    soma_rich
    Free Member

    If you wore a helmet, it would never have happened.

    AndyRT
    Free Member

    soma_rich – Member
    If you wore a helmet, it would never have happened.

    TandemJeremy
    Free Member

    It might have been bashing my head against the keyboard that caused it.

    aracer
    Free Member

    found the issue -stuck down windows key on the keyboard.

    I’m kind of disappointed with the other IT nerds on here – reading your OP, a stuck key was my first thought (have only just opened the thread)!

    TandemJeremy
    Free Member

    Can I laugh at them then aracer?

    Cougar
    Full Member

    eading your OP, a stuck key was my first thought (have only just opened the thread)!

    TBH, “nothing happens” when typing was what threw me. With a stuck key, generally “something” happens, just not what you expect.

    aracer
    Free Member

    Depends which stuck key Cougar. Maybe I just have the benefit of experience.

    TJ – you’re not really in a position of strength to laugh at anybody on this issue 😉

    molgrips
    Free Member

    you are all allowed to call me dim or dufus foar the rest of the day

    Oh, I call you that all the time anyway. Didn’t realise it was a permission thing.

    Drac
    Full Member

    Depends which stuck key Cougar. Maybe I just have the benefit of experience.

    Had the same problem with the windows key some months back. Thought never crossed my mind as I test such faults by pressing every key so I can rule it out. You sometimes forget to tell people to start with the simple things but I did cover it by saying try another keyboard. Sadly TJ couldn’t work out how to do that. 😀

    Cougar
    Full Member

    Maybe I just have the benefit of experience.

    Don’t make me hurt you.

    (-:

    brassneck
    Full Member

    May I be the first to comment without any evidence this wouldn’t have happened with a Mac? 😀

    <wanders off to hold down the CMD key to see what DOES happen>

    <finds it orders 1632495478 copies of ‘Orinoco Flow’ by Enya off iTunes>

    TandemJeremy
    Free Member

    🙂

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