I work for a small telecoms reseller and a new customer is ISO9001 registered, we are not and have no plans to become ISO9001 accredited.
They have asked for two references and as far as I know we are not legally obliged to supply them. They are suggesting that without these references it may prevent them from using us?
Is this just BS or do we have to comply? I'd rather not turn away business if I can help it for the sake of a couple of references, but my MD isn't bothered either way.