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  • iPhone 6 in limbo (stuck in recovery mode) help please :(
  • grtdkad
    Full Member

    Hi, looking for advice on recovering an iPhone 6 that is stuck in Recovery Mode please…

    My son has a 6-week old iPhone 6 and had it plugged in to his laptop while updating to iOS 9.2.1

    However during the iOS update he thinks the (iTunes?) driver on his laptop corrupted and his phone was plunged in to recovery mode.
    Apparently the phone needs plugging in to iTunes to bring it back in to normal operational mode but iTunes on the laptop can’t detect the phone as the driver is goosed and the driver can’t reinstall because of the recovery mode.

    It’s all gone a bit catch-22, any clues how we can resolve please?
    Should I just send him to see a genius at an apple shop?

    slackboy
    Full Member
    wysiwyg
    Free Member

    Reinstall iTunes and then DFU mode restore

    https://www.theiphonewiki.com/wiki/DFU_Mode

    grtdkad
    Full Member

    …re-install iTunes on his laptop?

    wysiwyg
    Free Member

    Yup. If the driver is corrupt. Try DFU without first though jussin case

    grtdkad
    Full Member

    Will do. Ta!

    johndoh
    Free Member

    Download the correct firmware locally

    Download iOS firmware file for iPhone

    Then restart in DFU mode and ctrl > click on the Restore button in iTunes and you can navigate to the downloaded .ipsw file and iTunes will install it for you.

Viewing 7 posts - 1 through 7 (of 7 total)

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