No2 son presented me with his ipad this morning “its not working”

He couldn’t get it to switch on, tried putting it on charge, nothing, connected to itunes.

Ipad in recovery mode and downloaded software update now its stuck

any ideas?

Ta

have you tried switching it off and then on again

maybe shake it about a bit.

or the old favorite when the CRT tv played up – hit it firmly with your hand.

HTH 😀 😀

Reset it.

https://support.apple.com/en-gb/HT201559

it might be still downloading the software, there is a way to check the current progress of downloads but i am struggling to remember the option. Plug ipad in and have itunes open then google how to check progress.

and we’re back to my 1st post 😐 “waiting for ipad”

I really hate apple

Genius bar appointment looks likely 🙄

How long has in been stuck for?

It can take age sometimes.

2.5hrs

did the call back from apple, he took me through the reset thing. That never work and booked me an appointment at the GB for tomorrow. 🙄

I think I now have an ipad shaped paperweight

They’ll fix it for you just be very nice and praise how much your son loves it. They often just give you a refurbished one free or at a minimal amount.

Is it plugged into a computer or downloading the software straight to the iPad?

Yeah my thoughts, whats the going rate for replacement at the store?

Its via laptop

It could be the download maybe got corrupted.

I’m not sure it’s ages since I had to ask and it was an iPhone.

Download the update from ipsw.me. When done enter DFU mode

Plug your device into your computer with a USB cable.
With iPad on.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.
Make sure the device screen is blank and no logos are present. It should be recognized by PC and drivers installed. iTunes will say found iPad in DFU mode. Hold shift hit restore, browse to the downloaded ipsw, click it and hit ok, wait. Report back.

YGM

Still as above

I have a similar problem – I have an old iTouch that is in Recovery Mode and I am unable to install the software but current iTunes doesn’t support it meaning I need to get the software on the damn thing before I can use it.

Any suggestions on how to get it on?

I have an Ipad that I named Titanic . Its syncing.

Sorry that is no help whatsoever

Try a different USB port and a different cable if possible. If there’s another PC somewhere try that. Is iTunes up to date?

Genius bar conclusion was that its buggered.

Offered refurb for £150 and hand back old one or buy new mini 2 and keep old one. Went for new one

😐

rough.

shoulda bought a amazon fire for 39 quid….. apparently.

Bugger!

OP sad to hear this, the truth is you’ve no idea what really happened to it.