Wanted to buy an item off the internet. Was shown as in stock. I filled out the order form, and got a message saying that company would ring me. Odd I thought, but not to worry. Company rang, and told me item was in stock, which I knew. They asked how I wanted to pay. Credit cards had 2% surcharge, which is not unknown, or I could do a bank transfer, which was OK as I had the funds. Company said they would send me details of payment requirements to my e-mail. I then got an e-mail with an attachment that had to be completed with either credit card details, or confirmation of bank details so that they'd be able to identify my payment on their bank account. This form had to be signed and faxed back to them and then they would give me the OK to make the payment.
They have a big fancy website, are not selling cheap tat, promote themselves as an on line retailer, but seem to be putting every obstacle that they can in the way of on line transactions.
I've never heard of being asked to fax my details to an on line retailer, before they will put my order in hand. Anyone else come across this sort of thing before?