Forgive my ignorance, but who is Hans?
Hans is one of the 4 partners who runs the company, proper industry guru chap who's been working with carbon bikes for ages now. If you post in the MTBR Ibis forums he'll generally reply very quickly. Amazing dealing with a company where you're literally talking directly to someone in charge, eager to help you out.
Most companies fight to get out of paying a warranty, bizarrely he made a real effort to lend a hand. Even when I told him I wasnt covered for numerous reasons (second owner, over 3 year old frame). I'd buy another Mojo pretty much on the strength of that alone.
We're miles away sadly, Midlands sort of area.