So a firm that offers very cheap frames, offers you a replacement at cost on an out of warranty frame, and you aren’t happy?

I get emails from online stores all the time offering 10% off, so don’t think it’s that great an offer. I’m not happy that the frame failed

You think On Ones margin is 10%?

offers you a replacement at cost

😀

If O-O offers dirt cheap frames compared to the big boys, how big do you think their margins are?

“so god knows what they will be like after they have ones money”
Pants.

10% off a frame, you can do better than that with cash in your hand in a decent LBS.

Well their RRP on some frames is £499 but they sell at £399 or as little as £250 for paint seconds. So I would say more than 10%.