Last week I was in Morzine during the monsoons. I got sick of jest washing all my old kit and putting damp clothes on every day. Plus, I’d wanted some new Impact’s for ages so I didn’t mind buying some.
So I purchased a pair of these;
They’re a dream to ride in and my Nike hi-tops went straight in the bin. Because of the weather I only managed a couple of half days before I came home.
The other day I was cleaning them and noticed that the sole on one shoe is not fully attached. On the heel there’s a high spot that you can squeeze like a bubble. It’s not big and I might never have noticed it. But obviously, it’s not glued on properly and it’s more likely to fail or be ripped off in the future.
Now the Five Ten website is USA specific and from what I can find on Google, the UK distributor has been dumped. So I left a message on the US site and was told that I have to return them to the point of purchase. Which is fair enough, but it’s 1000 miles away in another country. I might not get back there for at least 12 months.
Their shoes are everywhere. I find it hard to believe that there isn’t someone based in the UK that could exchange them.
I know, I know, cool story. I’m just not sure what to do with them. If anyone else has had any experience with Five Ten UK, wherever they are that would be real swell.