So if you were shipping a brand new Turner Sultan frame from the UK to Switzerland, would you just throw it in a cardboard box that's far too small (length and width) with no packing material? Well that's what CRC have done. Just to be clear, I cannot fit this frame in this box without totally deforming the cardboard at the headset, the hanger and also both chainstays. This frame was never going to arrive undamaged unless it was handcarried.
And the result is a deformed headtube which renders this beautiful frame a hunk of nicely anodised scrap. It almost brings a tear to my eye.
Yes, that's the headtube
Should polish out....
How not to pack a frame for shipping across Europe. This was exactly what was in the box.
...and to add insult to injury, the messed up the customs declaration (forks and frame sent in separate packages but both items declared in both packages) meaning I've paid double tax which amounts to an extra £147 which I'm unlikely to be able to claim back from the customs.
Carefully worded email to CRC currently being worded...