We did a tour of the South East as my wife decided she wanted a civic in a particular colour and trim. We found one eventually at a Honda dealer two hours from home.
They didn’t really want to haggle and dug their heels in, so we ended up leaving saying we wanted to think about it and would call them back in an hour. We went home as it needed an MOT anyway, and just before they closed they rang us back with a better offer so we bought it.
Came with a Honda Happiness guarantee which we tested earlier this year, radio/heating display went blank and then the radio packed up. We went to another dealer that was closer (different garage group as well) and they sorted it with no quibbling, however they did send the radio off for six weeks to be repaired leaving us with a hole in the dash and no hazard light switch. My wife wouldn’t complain but I reckon they would have given us their spare/test radio if we’d kicked up enough fuss.
P.S I did have to remind them about the full tank of diesel we’d negotiated, the missing parcel shelf (we refused to pay for a new one) and the out of date tyre sealant kit. The last two items they just swapped with the next car on the forecourt.