Hotmail/Outlook e-mail problems, anyone else?

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  • Hotmail/Outlook e-mail problems, anyone else?
  • Premier Icon cinnamon_girl
    Subscriber

    Since Hotmail became Outlook, I kept getting told that they can’t connect me to Outlook, try later. Even signing out then signing back in doesn’t make any difference. Can’t access my e-mails even though I can see them sitting there.

    Is it just me or is anyone else experiencing this?

    Thanks. šŸ™‚

    Mounty_73
    Member

    Just accessed mine, its working correctly.

    Premier Icon cinnamon_girl
    Subscriber

    OK thanks. Dunno what’s going on then.

    Premier Icon wwaswas
    Subscriber

    I’d try clearing cookies and cache and try again.

    wordnumb
    Member

    Yeah, Hotmail’s been as ropey as a pirate ship since switching to Outlook. Sporadic long delay once password has been entered then emails frequently inaccessible. Very annoying.

    Fine atm however.

    sssimon
    Member

    delete cache and cookies, and update your browser. New outlook/hotmail seems to have issues with Firefox and Chrome for a lot of people.

    Premier Icon cinnamon_girl
    Subscriber

    wordnumb – yes exactly. Incredibly frustrating isn’t it. Just done some clearing so hopefully that will help.

    Thanks again. šŸ™‚

    Premier Icon footflaps
    Subscriber

    Yep, GF has the same problem – seems very unreliable. Also it keeps wiping all her contacts from her iPhone and I have to restore the whole lot from a back up. This happens once every few months….

    Premier Icon Cougar
    Subscriber

    Try a different browser, as others have suggested, even if it’s just as a diagnostic step.

    What AV / “internet security” are you using?

    Are you using a bookmark? Try going directly to hotmail.com or outlook.com by typing it manually into your address bar.

    Try changing the “http://” to “https://”

    Long shot, but (re)install Silverlight.

    bigyinn
    Member

    I use outlook.com on a number of PCs and tablets and smartphones, no issues getting in at all.

    Premier Icon cinnamon_girl
    Subscriber

    Oooh, thanks Cougar. Using MSE, will give those suggestions a go. 8)

    tacopowell
    Member

    I’m currently having issues signing in… šŸ‘æ

    Premier Icon granny_ring
    Subscriber

    Yes I’ve had that yesterday, not really checked it today, using Firefox.

    Premier Icon cinnamon_girl
    Subscriber

    An update … still having problems! Sign in eventually and can see mail there but unable to open due to ‘can’t connect’. Cache/cookies cleared, also tried manually typing in Hotmail.

    Today still having problems so have now uninstalled Silverlight as per Cougar’s suggestion, then reinstalled it.

    Fingers crossed. šŸ˜•

    Premier Icon granny_ring
    Subscriber

    It’s been ok so far today for me, that’s gone and done it now…..

    Premier Icon cinnamon_girl
    Subscriber

    You’ll be fine. šŸ™‚

    Just been on the Forum for ideas and trying those. It’s a right pita.

    jackthedog
    Member

    Hotmail/Outlook is generally pretty unreliable for me too. About 50/50 chance of it fully loading at any given time, Iā€™d say.

    Premier Icon Cougar
    Subscriber

    Incidentally,

    Are you getting any other symptoms? A malware scan might not be a bad idea.

    Routeunknown
    Member

    How about trying to update Java?

    Premier Icon Cougar
    Subscriber

    Whilst good advice generally, I’m not seeing how that would help; I don’t recall seeing Hotmail ever touch Java.

    Premier Icon cinnamon_girl
    Subscriber

    Cougar – no other symptoms. PC had a thorough and expensive investigation around 8 weeks ago.

    Been looking on the website, done a couple of things including some browser check/fix, also reported it. Loads of people seem to be having all sorts of problems on their forum.

    This has only been happening since the Hotmail/Outlook switch.

    Premier Icon Cougar
    Subscriber

    Tried a different browser yet?

    Long shot but, reboot your router?

    Premier Icon cinnamon_girl
    Subscriber

    How do I try a different browser please? šŸ˜³ Reboot router? šŸ˜³

    I’m technically inept!

    Premier Icon cinnamon_girl
    Subscriber

    Thanks for your help, will give that a go. 8)

    Premier Icon Cougar
    Subscriber
    CountZero
    Member

    I visited a friend on Sunday, who usually drops a computer issue on me when I visit, and she was having a similar issue on her iPhone. The problem is that she runs a hotel/restaurant and her business email is a Hotmail one!
    She doesn’t seem to grasp that Hotmail is flaky, and really ought to use something else, which is more reliable.
    I said she should get another one, but she’s got contacts all over the world… šŸ™„

    Premier Icon Cougar
    Subscriber

    Hotmail’s fine for me, I’ve used it for years. Must just be flaky on the Mac.

    Premier Icon Cougar
    Subscriber

    I had to tempt fate.

    We can’t connect to Outlook at the moment. Please try again later.

    There’s trouble at t’Internet at the moment anyway. Spamhaus are getting a DDoS kicking from a spam group and it’s having a knock-on effect all over the place.

    Premier Icon cinnamon_girl
    Subscriber

    It’s me again! Still having problems so now have installed Chrome, is this OK or would Firefox be better?

    Thanks again. šŸ™‚

    Premier Icon granny_ring
    Subscriber

    Just tried my 2 email accounts, first one wouldn’t connect. Tried the 2nd and that was fine then tried the 1st one again and all was good…..It’s not enough to piss me off yet just a bit annoying.
    Using Firefox.

    paddy0091
    Member

    New Outlook is absolute crap. So backward its unreal

    Premier Icon cinnamon_girl
    Subscriber

    Still having problems even though I’ve installed Chrome. This is absolutely doing my head in now and reckon I’ll need to change.

    Keep getting told that they can’t connect and try later. Even if I sign out and sign back in there is no difference.

    What’s Yahoo like? Anything else besides Gmail?

    Premier Icon wheelie
    Subscriber

    gmail works better than anything i have used before. Good for when travelling too!

    Premier Icon slowoldgit
    Subscriber

    Yahoo does all that I want it to, but that’s not a lot. I haven’t explored much.

    Premier Icon granny_ring
    Subscriber

    cinnamon_girl, did you get it sorted?
    Mine has been ok the last few days.

    Premier Icon granny_ring
    Subscriber

    Well that done it, it’s a right pain in the ‘arris now…..

    Premier Icon cinnamon_girl
    Subscriber

    granny_ring – oh no, poor you and I feel your pain. šŸ™

    It’s weird. Had a good few days where I could access e-mails whenever I wanted to. That did not last. Am back to seeing e-mails sitting there but unable to open them. Even logging out and then back in doesn’t make any difference.

    pita

    Premier Icon cinnamon_girl
    Subscriber

    Jeez, I’m in a right bloomin’ mood. šŸ‘æ

    For the last few hours I’ve been unable to even log in to Outlook. It really is a pile of crap.

    PC bloke will be here tomorrow anyway with hopefully a fixed monitor so shall ask him. Mind you, the rate I’m going with rising blood pressure and palpitations will be lucky to see morning!

    Beer o’clock soon me thinks. šŸ™‚

    Premier Icon Cougar
    Subscriber

    Want me to take a look at that next week for you?

    (The PC, not the blood pressure)

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