So I've been under treatment with an ENT consultant for the past 3 months. He's now happy that I need an operation, but will first need a CT scan to "map out" my sinuses, they'll then schedule the op.
I have access to private health insurance who are happy to pay for the scan in an effort to speed up the process. I asked the consultant's secretary to change the scan referal to a private one. She said they wouldn't be able to do that because once you leave the NHS process you can't get back on it, so I'd need a private consultant to review the results and then arrange the op.
Does this sound right to people? My insurance company are questioning whether they can say that, they have a duty of care to make sure I'm treated.