So the good lady accidentally put her iphone 5s in the wash and found out it couldn’t breathe underwater, following much wailing and crying I rang the insurance company as we have accidental damage cover on personal belongings.
They were ok with the claim, told me everything would be fine and took £200 excess off me then passed me onto there approved organiser of such claims.
I spoke with them this morning and they have told me that I can have a refurbished phone (Apple A grade standard apparently, which means naff all to me) this week or I can wait for there approved organiser of phone repairs for an inspection and maybe get a new phone in 2 weeks time, equally maybe I might still get a refurbished phone.
Question is do I want a second hand phone potentially years old but in good condition for £200 (which I figure I could have bought one online somewhere and taken the risk myself or bought a completely new non iphone for less) or do I just suck it up like the mug I feel insurance companies play you for?