Was interested to see how people had got on claiming from likes of M&S now they are underwritten by AXA
Had to claim on my M&S insurance 3 months ago after a break-in & bike theft.
Once the police had done their stuff, one phone call to M&S, a few simple questions, gave them the police crime number.
Locksmith arrived a few hours later to change locks.
Wheelies phoned within an hour to discusss the bike replacement claim.
Couple of days later, Wheelies submitted claim to M&S who authorised the anmount with no question.
Bike was ordered, I paid the £100 excess.
Bish bash bosh .. all sorted! 😀 I have no complaints about M&S or AXA from my experience.
(Note: I am on the ‘old'(er) M&S policy that covers bikes up to £4000)