Ok gents
So last night I got woken by my neighbour last night banging on my door. Not ion a good way. A single lady in her late 30’s asking for help as there was water everywhere. Pop round with my tools and found the house to be under several inches of very hot water in almost every room. It turns out that a plastic pipe to the hot water tap upstairs and fed by a combi boiler (ive never had one of these) has broken and was like a very hot fountain of water upstairs for several days.
In my eyes its basically screwed the entire house. Theres nothing left on the walls in the kitchen and theres no downstairs ceiling. Needless to say everything is wet and I had to kick her back door just to get it to open. The paint has even stripped off some of the downstairs doors! Shes brought some stuff to ours but as I don’t know the lady that well I spent all of last night sat up as I had the little one at home. Im feeling as though I should help but also quite anxious that theres a stranger under our roof with my child.
So I told her to get intough with the insurance and it turns out that she doesn’t have any to try and save some money! Oh shucks!
Not sure what I should be doing in this situation, if anything?