Ok so some minor details have been changed to protect their identities but the story goes like this.
Just recently decorated the back room and wanted to get a piece of furniture in there in time for christmas gathering. Bought said piece of furniture from well known high street department store as it was advertised that it would be delivered by christmas.
The day after purchase my wife receives a phone call saying sorry we are out of stock, so we decided to get a refund and try elsewhere. Refund given and a new similar piece of furniture bought from a similarly well know high street furniture store.
A few days before christmas both pieces of furniture arrive within 1 day of each other. My wife, not knowing why its happened gladly accepts both and we check to make sure that furniture item 1 was refunded, which it was. So we decide we prefer the look of furniture item 1 and process a collection and refund for item 2. Item 2 collected and refunded.
So we are now +1 item at no cost (item value approximately £600) and feeling not too guilty about it really. Today my wife has a phone call from Furniture Item 1 store, nothing was discussed as my wife made an excuse that she was busy and could they 'call back later?'. Since then she has had a voicemail asking if she could call back but no further calls or police at the door or such.
So my question is. Am I a thief? Can I keep the item, or can they call the rozzers on me? What would you have done?