Viewing 40 posts - 41 through 80 (of 108 total)
  • Have I been ripped off?
  • transporter13
    Free Member

    It would be a lot easier to comment if there was a link to the original advert 😉

    scotroutes
    Full Member

    That was Realman. His road to redemption included issuing daily updates on the TdF for 4 years.

    OP – welcome to the forum. There’s no doubt you’d garner more sympathy if you’d been a regular contributor yourself. However, I reckon you’ve a genuine cause for complaint here. In lieu of a formal feedback mechanism I’d start by adding a post to the sellers thread warning other potential buyers of what they might expect.

    The mods might want to be informed, though they have no formal role in any disagreements.

    If you paid by Paypal then I’d start going down that route for a full refund and tell the seller to arrange to have the bike picked up from you, at your convenience.

    vinnyeh
    Full Member

    That was Realman. His road to redemption included issuing daily updates on the TdF for 4 years.

    iirc he never admitted to any wrongdoing.

    I’m very curious who the user is, not to mention his current alias.

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    monkeysfeet
    Free Member

    If the bike isn’t as described ask for your money back. How did you pay?

    russyh
    Free Member

    How did you pay OP, if via paypal goods raise a dispute. You will likely get a partial refund.

    salad_dodger
    Full Member

    I’d send the bike back and get a refund then chase for reimbursement of the postage costs via small claims court. Then tell us who the seller is so we can all avoid them in future.

    wwaswas
    Full Member

    I thought there was a lower limit on a small claims court action?

    I’d get the refund before sending the bike back.

    If you went through paypal then deal with it through them – they’ll organise the money and reserve funds etc.

    jonnyboi
    Full Member

    If you don’t want to name the seller yet then a simple picture of the bike as advertised, followed and the bike as received should be sufficient to prove your case on here. And satisfy my curiosity. 🙂

    guglielmo
    Free Member

    scotroutes – thanks but I’ve been on here and posting on and off for many years 😉

    I paid by bank payment, I trusted the seller, talked to him first, checked him out, seemed a decent guy, knowledgeable about bikes etc. The kind of guy you’d be pleased to buy high end gear from.

    As for all the faults/problems I pointed out, he simply says he didn’t know about them and it seemed to ride ok when he last rode it a few weeks prior to sending.

    Cougar
    Full Member

    The only legal protection you really have with second-hand goods is “as described.” Seems pretty clear to me, based on the one-sided evidence presented so far at least, that it was not as described.

    STW doesn’t have a returns policy as it’s merely providing a place for people to post adverts like the boards you have in supermarkets. So let’s look at eBay’s returns policy:

    http://pages.ebay.co.uk/help/buy/return-item.html#process

    If the item was not as described, the seller is responsible for paying return postage costs. If a buyer changes their mind about a purchase and wants to return it, they may be required to pay the postage costs depending on the seller’s return policy.

    I’d be wanting my money back if it were me, or a partial refund (and keep the bike) to reflect the disparity.

    scotroutes
    Full Member

    See, if that was me, I’d rather do the refund and resolve the issue before it got to this. never mind the bad publicity, I’d just feel bad about mis-describing something!

    guglielmo
    Free Member

    jonnyboi – I’ll hold fire for now, but will put up a list of the changes and faults in a bit.

    russyh
    Free Member

    To be fair then you are on your own. You have a couple of options.

    1) Tell the seller you are pointing out the error of his ways on the forum and will return the bike once he has transferred the money back to you. (you paid before he sent it to you) Give him the chance to do the right thing

    2) Suck it up and keep the bike

    3) Send it back under his terms.

    Personally i would go down the first route. Tell him what you are doing, post his details on here and give him a chance to reply before actually publicly vilifying him/her. I personally would like to know who it is so i can be wary at a later date.

    guglielmo
    Free Member

    Cougar – yes, thanks, and totally agree on all counts!!

    Cougar
    Full Member

    Well, yes, you would. (-:

    chakaping
    Free Member

    Anyone interested in a sweepstake on who the seller is?

    aide
    Full Member

    i would ‘say sold as seen’ if the buyer has a photo up unless they state what parts will not be on it (seems to be the consensus of every-one on here) would ask for complete refund of money as they are in the wrong. if the seller does not agree youll just have to suck it up (and name and shame). although fairly new to the forum i was under the same impression as the OP, most folk seem genuine on here, guess there can be **** in all aspects of life

    scotroutes
    Full Member

    a known, respectable seller.

    a seemingly decent, long standing STW member and active poster.

    sold tens of thousands of pounds worth bikes on STW and eBay over 12 years of mountain biking without any problems or complaints.

    seemed a decent guy, knowledgeable about bikes etc. The kind of guy you’d be pleased to buy high end gear from.

    Not me then

    notmyrealname
    Free Member

    Anyone interested in a sweepstake on who the seller is?

    As soon as I read this bit:

    sold tens of thousands of pounds worth bikes on STW and eBay over 12 years of mountain biking without any problems or complaints.

    There was one name that sprung to mind. It’ll be interesting to see if I was right 😆

    davidtaylforth
    Free Member

    Name and shame please, seller sounds like a right ****, and one to avoid in the future.

    scotroutes
    Full Member

    davidtaylforth? Methinks he doth protest too much…

    Daffy
    Full Member

    I’m the seller here, so you can flame away.

    The photos used were for when I first built the bike (only a few months ago, but were using some parts (saddle (SLR Road) and skewer (XTR) from my road bike)). The saddle was later replaced with a Specialised Henge Comp and Bontrager Skewer and that’s how it was ridden

    The fork was a genuine mistake – it was sold to me as a 140mm Fox Kashima 29er fork. I think I added CTD (to the description) even though the pictures clearly show RLC. Still, not as advertised and my mistake, though not an intentional one.

    I did change the tyres, (Specialised Purgatory 2.3/2.2 > Kenda Nevegal 2.2 DTC JTS) but again, this was over a month ago and the bike has been ridden several times since then. I never noticed cracking, but then, I’ve never through to check.

    The bolts were swapped as I’ve not ridden it with those bolts as they’re only 10mm in length and look great for photo’s but were swapped immediately. I intended to buy some replacement Ti bolts of appropriate length but never go around to it. The sale was a reluctant and rushed one.

    None of this is in dispute and I’ve admitted it’s my error and my fault.

    In addition, the buyer wants the pedals pictured (I’ve never been held to this in a bike sale…ever) another stem (I never mentioned the stem length, but did intimate that the bike fitted me perfectly with an 80mm stem) as the 100mm one is too long, but 90mm will apparently do, replacement pads for the brakes, new bearings for the wheel (less than 200 miles, but have been sat for a year…so maybe), new bearings for the 60mile old BB. All of which I’ve agreed to.

    In addition, the buyer also wants an additional £350 returned to him as a partial refund to cover the fork, a brake service and rebuild and a new front rotor as the old one is too thin… Coupled with all of the other parts, this equate to an almost £550 refund/cost. I think this is too much. I’ve agreed to both all the parts requested plus a partial refund of £150 (enough for a fork service, brake rebuild, new front floating rotor) or a full refund, but the £350 + parts is too much, I’d rather refund, repair and resell than sell the bike for an equivalent of £650.

    I have never objected to a refund, nor have I dodged any questions or communication. The only things I’ve offered serious objection to are the pedals and the cost of the partial refund.

    The sticking point is the shipping. I didn’t want to ship the bike, I offered collection or meeting up. He said that he received “preferential rates for shipping and that If I could go and get a box from Halfords, he would arrange for it to be collected and shipped”. I agreed – I shouldn’t have.

    My mistake was listing it in a rush, I never intended to be in any way duplicitous.

    As for the comments of trader – certainly not. Serial bike swapper/part whore – guilty. Is £10+k really a lot in bikes these days?

    ctk
    Free Member

    You should offer return postage and refund.

    tpbiker
    Free Member

    You can send a bike via send it now for 15 quid. Toss a coin to see who pays it or split the cost and move on.

    life too short.

    ctk
    Free Member

    I once bought a bike that had a Brooks Ti Swift in the pics. Bargain fir £200 I thought! Arrived with a Childs gel saddle and the seller was surprised when I was peeved! Full refund plus return postage was offered.

    davidtaylforth
    Free Member

    I guess you realise your ad was shite. But lol at this bit. Do you do bike fits aswell 😉

    In addition, the buyer wants the pedals pictured (I’ve never been held to this in a bike sale…ever) another stem (I never mentioned the stem length, but did intimate that the bike fitted me perfectly with an 80mm stem) as the 100mm one is too long, but 90mm will apparently do, replacement pads for the brakes, new bearings for the wheel (less than 200 miles, but have been sat for a year…so maybe), new bearings for the 60mile old BB. All of which I’ve agreed to

    Hicksy
    Free Member

    Looks like the seller’s profile picture is quite apt!

    ampthill
    Full Member

    Never a dull day here 😀

    Daffy
    Full Member

    ctk – Member
    You should offer return postage and refund.

    I have.

    ctk – Member
    I once bought a bike that had a Brooks Ti Swift in the pics. Bargain fir £200 I thought! Arrived with a Childs gel saddle and the seller was surprised when I was peeved! Full refund plus return postage was offered.

    Not quite the same – The Henge with the bike is actually a more expensive saddle (£70 vs £65 for the SLR) – I only swapped it as the SLR is now on my Road bike as it was bloody uncomfortable on the rather burly Litespeed.

    Hicksy – Member
    Looks like the seller’s profile picture is quite apt!

    It seemed appropriate for the context.

    ampthill – Member
    Never a dull day here

    Indeed. Was anyone right in the sweepstake?

    tjagain
    Full Member

    Daffy – you admit your ad was misleading – just refund the bloke and get the bike back and relist with a better Advert.

    nealglover
    Free Member

    Best profile ever (under the circumstances)

    “Leg it Rodders !!”

    scotroutes
    Full Member

    [/quote] I have.

    Was anyone right in the sweepstake?

    Are you davidtaylforths other userid?

    guglielmo
    Free Member

    To be fair to daffy most of what he says above is about right although my £350 partial refund suggestion did include the value of the missing Time ATAC pedals, fork service and bushings, shot hub bearing replacement, time/cost to remove sheared bolt from hub, brake rebuild, lower fork model difference etc.

    I think maybe we are getting somewhere now although the apologies/admittances weren’t apparent in our earlier messages.

    I do believe it was down to him rushing it and not checking stuff properly rather than trying to rip me off. Although I can’t quite get the “have this lovely steel spesh instead of the nasty SLR Titanium, nice sir” thought process when swapping saddles for instance…

    But I’m hopeful we will sort it fairly, with daffy covering all postage costs if the bike goes back, or an agreed partial refund amount so I can sort the problems and ride the thing if it stays. That’s all I ever wanted. So please reserve judgment/flaming until we’ve sorted it like gents.

    But no doubt, swapping stuff out without agreement is not on, regardless.

    RichPenny
    Free Member

    Indeed. Was anyone right in the sweepstake?

    If mental entries count, then yes 🙂

    codybrennan
    Free Member

    Is there a way to visually tell that a bolt is titanium? How does one do that?

    superstu
    Free Member

    But no doubt, swapping stuff out without agreement is not on, regardless

    I’d have to agree with this. Photos form part of the implied contract of sale (IMHO if not legally) and therefore should be accurate or stated where any exclusions apply.

    But offering full refund and return is reasonable in terms of resolving the issues.

    philxx1975
    Free Member

    seller sounds like a right ****

    Ha

    scaredypants
    Full Member

    Is there a way to visually tell that a bolt is titanium? How does one do that?

    hold a magnet up to the monitor?

    IMO, sale item should be the thing in the picture unless you specifically state otherwise. Pedals included.

    guglielmo
    Free Member

    Codybrennan – haha years of training, you just know. But some Ti bolts are really the least of the problem, and in hindsight maybe a bit picky, but I was just so peeved at the unmentioned saddle/tyres/skewer/pedals swaps/omissions and different travel/model fork etc.

    Anyways I’m sure we’ll get it sorted. As many have said life’s too short and as MTBers we need to be making love not war.

Viewing 40 posts - 41 through 80 (of 108 total)

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