I REALLY did not want to post this, but I could use some neutral opinions.
I bought a complete bike from a known, respectable seller. I paid the full asking price, no discount or bartering.
The bike was clearly pictured with nice pedals and a nice saddle.
The bike arrived with A LOT of faults, but worse than that:
the nice pedals weren’t there
the nice saddle had been swapped for a far inferior one
the fork was a different model and travel to what was stated in the ad
The tyres had been swapped from I believe tubeless 2.3’s to tubed 2.2’s with cracking sidewalls.
Titanium brake mount bolts pictured had been replaced with steel
Now, none of this was mentioned or agreed. I thought I was getting the bike in the pictures.
The seller says he never mentioned that the pedals and saddle WERE included, yet he pictured them and didn’t say “pedals not included” or “saddle to be swapped for a cheaper one”. So as far as I’m concerned they were included.
I’ve sold a bike in the past without pedals and either stated “pedals not included” or pictured the bike without them.
And I’d never dream of swapping different bits onto a bike after it was sold…
I’ve tried to be nice about it, but in reality how out of order is this?
It doesn’t look like we are going to agree on a solution so I’m happy to let him have the bike back, but no way should I be out of pocket on postage after it was so different to the description/pictures, right?
Really gutted with the situation 🙁