Utterly Pointless thread, walked into Tesco and asked someone where something was, they didn't know, bloody idiots...
Total fabricated story about Tesco but none the less, the guy could have been new, first day nerves or from another department and plainly didn't know.
Fact is, 90% of the training is passed down from member to member, unless you're actually quite into biking yourself and know quite a bit you find yourself showing other members of the store how to do things, on the job training via 2nd hand knowledge. Not the best I know but sometimes you score a shop where at least 75% of the entire store staff are passionate bikers and know their stuff, regarding pay, ofc its minimum wage.
Chainring bolts available on the website, or you'll often get a shop with some spares lying around from odd/butchered bikes that would be suitable.
Funny how not many people speak up with a good experience but are ready to slate someone on a small mishap.
Had to stop going to the York Evans due to their shocking customer service and sheer lack of enthusiasm.
I'd rather stick with my Halfords job than work in a lbs and face some of the snobbery I've encountered going in them. Its a pleasure providing kids with their first bikes and seeing people return months, years down the line upgrading their bikes and seeing them really getting into biking whether its for leisure or otherwise.