• This topic has 27 replies, 23 voices, and was last updated 7 years ago by nickc.
Viewing 28 posts - 1 through 28 (of 28 total)
  • Grumpy Mule; a bit shit?
  • nickc
    Full Member

    what a shower.

    placed first order 7 days ago and no response to email and lied to me about calling back with an idea about when my coffee will be delivered. abrupt to the point of rudeness on the phone and still no coffee!

    who else should I use?

    matthew_h
    Free Member

    Hasbean are very good. I gather Pact are pretty decent too although I’ve not used them personally

    monde
    Free Member

    Rave coffee.
    Brilliant service and coffee. last Bag split in post and one email later 2 free bags arrived the following day.
    Found pact coffee expensive and a bit bland.

    Stoner
    Free Member

    Mrs Stoner kindly got me a 12m sub to http://jamesgourmetcoffee.com/ for my 40th last year.

    The monthly 2x packs of beans have been fantastic. I will treat myself to a renewal later this year.

    Gary_M
    Free Member

    I’ve been using pact for about a year, great service and not had a bland coffee yet.

    ElShalimo
    Full Member

    I used Pact in the past and found all of the coffee I tried to be very acidic.

    Someone on here recommended Monsoon Estates recently. Great service and lovely coffee, I’ll be ordering another selection very soon.

    Paul@RTW
    Free Member

    No idea what their online service is like as I get it through Callum (who does the coffee machine side of the business) but the coffee is good. Looking at the website, they do seem well set up:

    Foundry Coffee Roasters

    and Callum is a top bloke, effin quick on a bike, Wharny local, if that makes a difference to you

    Alex
    Full Member

    What Stoner said. Just down the road from us. He’s a lovely bloke as well who runs in and the smell when you go in is amazing!

    We also got our labrador from there, but I don’t think that’s a service they offer to everyone 😉

    martinhutch
    Full Member

    We also got our labrador from there, but I don’t think that’s a service they offer to everyone

    Was he roasted properly?

    scaredypants
    Full Member

    Does anyone (apart from pact) do packaging that’ll fit through a letter box ?

    wwaswas
    Full Member

    Was he roasted properly?

    You get a choice of roast 🙂

    twinklydave
    Full Member

    Ordered from them twice, both times delivery was within a day or two. 2nd time round with a free gift (of more coffee). I’d be happy to use them again.

    If you’re looking for a nice alternative though, try Big Maggy’s

    tmb467
    Free Member

    Pact-style packaging

    and nice coffee too

    northerntom
    Free Member

    Grumpy mule are a bit shit. They are owned by bewleys as well, so aren’t artisan or small in anyway!

    Ancoats or Heart and graft are decent, as are Roasting party.

    Sandwich
    Full Member

    Wogan from Bristol mail out as well. Next day delivery for “free”.

    crazy-legs
    Full Member

    I use Exchange Coffee.
    https://www.exchangecoffee.co.uk/

    A little Northern business with shops in Blackburn and Clitheroe but they do mail order all over the UK. Never had a bad bag from them, service is excellent.

    Stoner
    Free Member

    Does anyone (apart from pact) do packaging that’ll fit through a letter box

    Scaredy, I get two flat foil bags in a document “jiffy” from James Gourmet that fits easily through a box

    njee20
    Free Member

    Grumpy Mule did all our coffee at work (further reinforcing that they’re not artisan or small), changed a couple of months ago and it’s not as good 🙁

    scaredypants
    Full Member

    thanks tmb467 & stoner – I’ll get onto your chums for a trial of each

    fluided
    Free Member

    You could try this lot

    https://www.horshamcoffeeroaster.co.uk

    Workhouse is really nice or you can try the taster pack

    you need to grind the beans

    grahamt1980
    Full Member

    I have tried a bunch now, currently my favourite is small batch roasters some of their single source coffee is great

    MoreCashThanDash
    Full Member

    If you want beans rather than coffee, try these guys:

    200 Degrees

    Their regular blend is the nicest coffee I’ve tried – all subjective. One of their shops is halfway between the car park and the office…amazing food as well.

    fluided
    Free Member

    That should say workhorse 😀

    tenacious_doug
    Free Member

    Hasbean and Artisan Roast both fit through post box.

    CountZero
    Full Member

    Pissing myself at wwaswas’ meth lab post!

    AdamW
    Free Member

    I have ordered three different roasts from hasbean. Nice company but the coffee was really lightly roasted and was basically yuck. I actually took a coffee machine back to the shop because I thought it was broke, then I ground the beans for cafetiere and realised it was awful.

    The blurb is nice from hasbean and his business model seems good, but the coffee, so far, has been poor.

    nickc
    Full Member

    tried the Monsoon Estates

    (got money back from Grumpy after a stern-ish email)

    nickc
    Full Member

    just thought I’d finish this off…So I got my money back from Grumpy and an email saying they were sorry, and that I should expect my free coffee, as they’d still send it out to me by way of an apology. In the meantime spent my refunded paypal with Monsoon Estates on Wednesday evening

    So my postie comes this morning with some coffee, and I’m expecting it to be my free coffee from Grumpy, but no; it’s from Monsoon.

    oh dear.

Viewing 28 posts - 1 through 28 (of 28 total)

The topic ‘Grumpy Mule; a bit shit?’ is closed to new replies.