DrP - I agree it is mostly an issue of demand outstripping supply but what our surgery has implemented a system designed to better serve them rather than better serve the patient.
A normal appointment will be available in 10-15 days. Great for long standing conditions and planned events.
An emergency appointment can only be booked by ringing on the day at 8am and again at 8:01am and again at 8:02am...
What about something in between?
I have been running a temperature since Saturday of just over 100. Sometime it drops and I feel okay for a couple of hours and then it comes back and I am sweating and aching. I missed the 8am lottery this morning and will need to stay home again tomorrow to try my luck.
What I would like is to be able to ask for an appointment and get one allocated in the next few days instead of being gold to rest over the weekend and ring again on Monday morning when I would be told to try again on Tuesday.