I bought a Giro Xen helmet in the States a few years ago, but failed to forward the warranty card. One of the clips that hold the inner retention system to the outer shell has failed (disappeared).

Would I have a snowballs chance of it being repaired/replaced under warranty?

Can’t be older than 3yrs, and u need proof of purchase.

I had a wee look at the Madison site.

http://www.madison.co.uk/giro/

The helmet has failed but not as the result of a crash. It might be worth an email to see what they think.

Yeh I’d email them – can’t hurt!

Sent Madison an email and keeping my fingers crossed.