But surely it’s designed to be used in that environment? Otherwise it’s not fit for purpose. For what they charge for them, I think it’s a joke for the device lasting that long. If I’d smashed the screen then that’s fair enough, but I haven’t; it’s just randomly started playing up.
Indeed, but what’s to say yours hasn’t just had a bigger knock than it was designed for?
“Not fit for purpose” would need to be loads of them failing with a common fault, e.g. not weather sealed properly. One failing is either a manufacturing defect, which seems unlikely if it made it to 14 months without becoming apparent. Or somethings damaged it.
£68 is probably less than the cost of fitting a new screen (inc someones time, and the admin, shipping, etc). You could try the shop, but really you’re trying to argue that a device that’s worked fine for 14 months had a manufactuig defect, which is going to be difficult.