...... when swapping wheels/tyres.
They claimed previous garage must have overtightened the nut causing the key to snap when they tried to loosen it. They've charged me £20 for the privilege of drilling out the old bolts and I also have to buy new security bolts.
I feel they were probably cack handed and broke it trying to be too quick and hadn't inserted the 'key' properly - it has three internal pins which they had manged to shear one off and bend the other two. Hard to prove but obviously I'm not happy.
Your thoughts appreciated as to whether garage is liable or whether it's just one more motoring cost to be swallowed?