I received my brand new Gaggia Classic espresso machine this morning, read the instructions, ran a whole reservoir or water through the steamer, ran a whole reservoir through the filter...all good.
I then refilled the reservoir, put some coffee in the filter but got no water running through it at all. The steamer still works fine. I spent a couple hours trying to prime the system over and over again but nothing, just the steamer working as normal.
All the help I can find online starts with dismantling the shower head and cleaning but there's no way it can be dirty as I've not had a single cup of coffee through it yet, and I don't want to start taking it apart as I don't want to risk my chances of returning it.
I plan on returning it to amazon tomorrow and asking for a replacement, unless anyone here has any solutions?