Recently had a timber front door fitted by a local carpenter. It was a bit of a faff and required quite a few additional visits to tweak, but pretty pleased with the end result.
Well, I was, until this afternoon when the heavens opened and rainwater started pouring in through the gap between the bottom of the door and the frame. It's not like the outside was flooded and the bottom of the door was below the waterline - the rain was just hitting the door and then coming inside. I had to put towels along the bottom of the door to stop the hall flooding.
I called the carpenter and said I wasn't best pleased that my new (and not at all cheap) front door wasn't watertight. He said there's nothing wrong with the door (he helpfully explained that there has to be a gap between the door and the frame for it to open) and that it must be the frame. I said that the previous door had been sitting in the same frame for over a decade and yet it never leaked. He said that door was actually a bit too tight in the frame, and that the new door was fitted properly and within regulations. He insisted it must have been because the (admittedly very strong) wind was driving the (admittedly very heavy) rain in at a certain angle that caused it to flow under the door. That can't be right, can it?
He's going to come next week to have a look at doing something to the frame to stop water ingress, but I just wanted to see if I'm being unreasonable in expecting this not to happen?
I've only paid for half of the door at this point so want to know if I'm justified in expecting this to be sorted before I pay the rest.