The John Lewis Partnership are a customer of ours and very different from other supermarket chains, probably because they are employee owned. I'd certainly rather work for them that for a small local coffee shop. Here's what wiki has to say on the subject:
"Every employee is a Partner in the John Lewis Partnership, and has an opportunity to influence the business through branch forums, which discuss local issues at every store, and the divisional John Lewis and Waitrose Councils. Above all these is the Partnership Council, to which the Partners elect at least 80 per cent of the 82 representatives, while the chairman appoints the remaining. The councils have the power to discuss ‘any matter whatsoever’, and are responsible for the non-commercial aspects of the business: the development of the social activities within the Partnership and its charitable actions.
The Partnership Council also elects five directors on the Partnership Board (which is responsible for the commercial activities), while the chairman appoints another five. The two remaining board members are the chairman and the deputy chairman.
Every non-management Partner also has an open channel for expressing his/her views to management and the Chairman.
The John Lewis Partnership publishes a weekly in-house magazine, called The Gazette. It is the oldest in-house magazine currently still being published in the UK. Each John Lewis branch also has its own weekly magazine, called The Chronicle. Partners can write anonymous letters to the Gazette and the Chronicles, holding management to account.
The John Lewis Partnership has a very extensive programme of social activities for its Partners, including two large country estates with parkland, playing fields and tennis courts; a golf club; a sailing club with five cruising yachts, and three country hotels offering holiday accommodation for the Partners. When Brownsea Island was to be sold by HM Treasury for £100,000 in 1962, The John Lewis Partnership joined with The Boy Scout Association and The Dorset Wildlife Trust to provide £25,000 each to The National Trust which bought it. The John Lewis Partnership runs Brownsea Castle as a holiday venue for employees.
Partners are also enrolled in a very favourable pension scheme, are covered by death-in-service insurance, and are given very generous holidays. In addition to this, upon completing 25 years of service for the company, Partners are given a paid six-month break, known as "Long Leave".
Finally, every Partner receives an annual bonus, which is a share of the profit. It is calculated as a percentage of salary, with the same percentage for everyone, from top management down to the shop floor and storage rooms. The bonus is dependent on the profitability of the Partnership each year, varying between 9% and 20% of the Partners' annual salaries since 2000."