If you’re just hacking like frantic banshees on the live system then it’s going to be a long slow painful process.
And one that may or may not end with a beautifully shiny new forum, but with a pretty much cast-iron guarantee that it has no users any more as they’ve all given up and **** off somewhere else. Emperor’s new clothes and all that.
The most telling thing is the deafening silence from anyone actually in a position to really know.
The best thing, in my opinion, would be this:
Issue a mea culpa.
Apologise for any inconvenience (probably more with buy/sell than anyone’s missives about what tyres for Brexit) as posts since the ‘upgrade’ are going to disappear.
Admit defeat and run ‘reinstall as at date of upgrade minus one’.
Work out a proper plan of upgrades to be rolled out to a staggered schedule.
Ask for a group of regular forum users who are willing to UAT each change.
Use said group to stress test and UAT each change.
Implement each change only when the previous one has been signed off.
This isn’t the NHS. People aren’t going to die because the new system turns out to be shit. Remove fingers from ears, listen to your users – and appear to be listening (a bit of PR never hurts).
If you don’t you will need to find a whole new set of users. I don’t need to be on here, I doubt most others really do.
And I’ve already booked a holiday this year and it wasn’t through Jet2.