I can't say I blame anyone for cancelling their order at this point. Getting into full scale production is one of the hardest things I've ever been involved with, and it's not even me who's doing most of it, it's Mike over at BML.
There are perhaps things we should have done differently to look after our customers, but it's all 20/20 hindsight as we didn't think it would take this long to get to this point. There have been a lot of bumps in the road.
I would hope we're not playing the 'small company card'; that's certainly not my intention. We're just doing our best to do something we believe in and trying to manage that as best we can. It's not like it's been easy having our FS frame out of stock for 10 months, believe me! I'm also blown away by how committed a lot of our prospective customers have been and still are, and everyone involved in the project massively appreciates it. More than you can imagine.
One final point - the prototype that broke at Chicksands wasn't a Rocket. It was a test lightweight aluminium frame that wasn't doing anything because we weren't pursuing the design and Rich built it up for mucking about on. It went pop when he 50/50'd the last big triple at Chicky, but it wasn't really designed for that kind of thing.