Just a quickie to say thanks to TF Tuned for the fantastic customer service I have received from them recently and to recommend anyone looking for suspension servicing or tuning to serious considering sending work their way.
I pre-ordered a Vorsprung Corset for my Specialized Enduro and received it the day after it arrived at TF. Then followed a series of issues caused by a minor manufacturing fault that damaged the air seal in the shock causing it to become stuck down and the realisation that the Corset would not work in combination with the leverage curve of the Enduro and my body weight no matter what the combination of air pressures and spacers. This has resulted in TF not recommending them for fitment to Enduros and at present and Vorsprung developing a specific Corset for the Enduro.
TF were utterly professional throughout. I dealt with Murray pretty much exclusively after the initial purchase and even though his heart must’ve sank when he heard my voice on the phone for the fifteenth time he was always friendly, polite and very knowledgeable. In the end TF swapped the Corset for a new one, tested it on my shock and finally refunded the purchase price and rebuilt my shock none of which I paid any extra for and all of which was offered without any prompting from myself.
I can’t recommend TF highly enough, my Pikes will soon be heading their way for some love and FAST internals 8)