i interviewed an administrator yesterday and everything was fine
i decided pretty early on in the interview that she would be suitable but she threw me a little with her last question;

"can i have day/days off for the religious holidays of my faith?"
i said that in principal yes

the question is can i insist that they are taken as part of her annual entitlement?

days yes. if its just the occasional hour or 2 to go and pray to an non-existent fairytale character then no. well thats what its like here in Norway

the question is can i insist that they are taken as part of her annual entitlement?

yes – they can come off her annual entitlement

i wasnt very clear earlier. but same as uplink says. days off come out of entitlement. but they are allowed some hours to go and pray during work – but this is usually taken as flexi time